IT departments are far more likely to be using process mining than other functions. This may indicate an increased understanding within the IT team of the role process mining plays in addressing many of the common challenges they, and their organizations, face. Process challenges faced by IT leaders Very challenging Challenging Not so challenging Challenge How process mining helps Understanding how The latest iteration of process processes interact mining, object-centric process mining, allows organizations to visualize 17% 43% 40% how processes interconnect across operations Identifying and de昀椀ning opportunities Process mining provides an MRI of 昀椀nance processes for improvement within a process to rapidly uncover hidden value opportunities 17% 41% 42% Process mining continuously Analyzing how to optimize the process observes how processes are performing, and recommends 14% 42% 44% the right actions to capture value Orchestrating improvements across Process mining layers on top people, processes, and technologies of existing systems to allow businesses to look holistically across processes and take an 17% 38% 45% end-to-end approach to improvements Process mining supports each Migrating systems system migration phase, from standardizing processes pre- 15% 39% 46% migration to maximizing value post go-live Process mining extracts data Understanding how processes actually run from business systems to accurately visualize 昀椀nance 15% 38% 47% processes as they actually run Process mining quanti昀椀es Measuring how a process currently performs the impact of process performance on speci昀椀c KPIs 15% 37% 48% The Process Era is Here: IT Edition 16
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