Process mining is gaining traction Process mining is relatively low on this list of tools used for gaining visibility into business processes, but it’s gaining traction. Its importance as a key enterprise technology is highlighted by the fact that Gartner® published its 昀椀rst Magic Quadrant™ for Process Mining Tools in 2023. Although 36% of IT leaders say they use process mining tools speci昀椀cally for gaining visibility, even more (46%) say they use the technology in some form, (with the majority doing so as part of an integrated tool or software suite rather than a stand alone technology). A further 34% of IT leaders are already evaluating process mining. Familiarity with process mining 5% 46% 6% 38% Currently use process mining Have evaluated or 15% 24% are currently evaluating process mining Know a little about it but IT All functions not evaluated in detail Have heard of it but don’t know much about it 34% 32% The Process Era is Here: IT Edition 15