Section 2 Processes are the lifeblood of organizations Considering how foundational processes are to anything an organization 83% does, it’s no wonder IT leaders think they’re important. More than four-昀椀fths (83%) agree processes are the lifeblood of their organization. of IT leaders say processes are the lifeblood of their But the extent to which IT leaders recognize the power of processes as a value organization lever is notable. A decisive 100% believe process optimization is important or even essential to meet organizational objectives, and 99% say the same about departmental objectives. Importance of optimizing processes To meet IT objectives Essential Important Not important 58% 41% 1% To meet organizational objectives 58% 42% The Process Era is Here: IT Edition 6
Process Optimization Report Page 5 Page 7